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Suscripción a Volata
Haz clic aquí para ver una previsión de fechas de publicación, que te dará una idea aproximada de la fecha de llegada de la revista.
Publicamos 6 revistas al año, una cada dos meses. La revista se imprime y se distribuye desde Barcelona, España, y forma parte de un grupo editorial independiente que también publica Rouleur y Rouleur Italia.
Please read our full returns policy here. Assuming the item is in the same condition as it is received we will be happy to discuss returns and exchanges. Please email us at email@example.com if you have any questions prior to returning.
Please then send returns to the below address along with any correspondence.
C/O Green Snow Limited, Unit 15-17, Mortimers Industrial Estate, Ower, SO51 6AF
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please note certain items, such as helmets, only ship to certain regions. If you have any questions, please email firstname.lastname@example.org
Please note that there are no import/export duties applicable on goods shipped within the European Union. All goods shipped to European Union countries already have the relevant VAT included automatically on our website.
Shipments sent outside the European Union are sold exclusive of VAT and may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Any additional charges for customs clearance are payable by you, the customer. We have no control over these charges and are unable to reimburse any costs incurred regardless of the circumstances. For details of Customs charges please consult your own Customs authorities for the latest rates.
We endeavour to ship orders the same day that they are placed, providing it is before 3pm UK time. Economy orders to the UK are expected within 3-5 days – though this can vary with location. Overseas economy orders are normally delivered within 5-10 business days. Unfortunately, COVID-19 is disrupting some networks so your patience is appreciated.
If your order has not arrived outside of these guidelines, please contact us at email@example.com with your order number – starting with RLR.
Some of our products are supplied directly from the brand, hence you will receive two different packages. We endeavour to charge you one postage fee, regardless of where the packages are coming from.
This depends on your location and the service that you choose. Generally, standard domestic orders should arrive in 3-5 working days. Europe is generally 7-10 working days and the rest of the world is 15 days upwards. Because of Covid-19, we are seeing more substantial delays, but your patience is appreciated.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. This will determine who your parcel travels with.
Because of the wide range of brands we work with, it’s advised to check the size guide before purchasing. This can be found on each individual product page. For any specific sizing advise not covered by the guide, please drop a line to firstname.lastname@example.org
Some of our items will be shipped direct from supplier, it is therefore normal for you to receive multiple shipping notifications. Should you have any questions, feel free to contact our team at email@example.com
Please email firstname.lastname@example.org for any queries relating to our online shop.
For wholesale magazine enquiries and to stock Rouleur, please email email@example.com
Always! Whether you are a writer, photographer, illustrator, sculptor, mime artist or anything else, great creatives are what make Rouleur special – get in touch with our editors at firstname.lastname@example.org with your work.