Rouleur

Issue 20.7

14 reviews
£10
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Two sensations of this year’s delayed Tour de France lead the way for this issue - Wout van Aert and Caleb Ewan.

Fully recovered from his horrific 2019 crash, Wout van Aert is the most exciting bike racer in the world. Domestique, sprinter, climber, time-trials, cyclo-cross, and now stage wins on the biggest stage of all, Le Tour - this young man can do the lot. What next for the Belgian wonderboy? We call it The Wout Factor.

It’s been a rather circuitous route to Tour stardom for Caleb Ewan, via the Giro, La Vuelta and finally, a change of team. Now the Australian is firmly established in the top tier of sprinting royalty, and hungry for more success.

We have some fabulous written contributions to highlight in 20.7. Regular columnists Orla Chennaoui and Ned Boulting are first stop go-to reads for many, with their intelligent insights into the world of cycling, whether inside or out of the racing bubble. Guest columnist and former US road champion Larry Warbasse explains how it feels to be a pro cyclist and not race the Tour de France every year. The man is on a mission to be on the line in 2021. Watch this space.

Chris Jones from Baltimore pitched us a first-person piece on the experience of being a black bike rider on the streets of America, and we are so glad he did. It is both an education and an eye-opening account, beautifully written and all too familiar in these times of Black Lives Matter.

Another commission that knocked us out came from Paralympic trike racer Hannah Dines, in conversation with Team GB pursuit and madison riders Katie Archibald and Elinor Barker. Fascinating, funny and informative stuff from all three.

Plus Eugene Kim’s wonderful Vuelta España imagery, a Paris-Roubaix obsessive’s collection to die for and a south London Desire shoot with a difference.

This issue in Desire: Factor Bikes | TFL x Milltag | HJC | FLR | Assos | Scott | MAAP | Met | Mr Porter x Rapha | CHPT3 | Pearl Izumi | Giro | Sidi | BBUC | 100% | Oakley | Koo | Tifosi

Rouleur conveys the essence, passion and beauty of cycling culture via the very best writers photographers and designers in the business.

Rouleur gets inside cycling with previously untold stories from great racers, both past and present, intriguing tales from the pro peloton, and unique insights into the wonderful world of bicycles. Cycling culture for cultured cyclists.

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BREXIT

Now that the UK has left the European Union, there will be some changes to the way that we handle international shipments. We have implemented an interim solution while we ascertain the best way forward, in the meantime, if you have any questions, please contact us at shop@rouleur.cc before you order.

When shopping from an EU country, tax (VAT) will not be due on your order with us. You may however be subject to taxes and duties are your door, payable on delivery.

If you have been charged taxes and import duties, they are your responsibility as the customer, unless ordering either a book, publication, coffee or cycling helmet which are not subject to VAT. Rouleur is unable to estimate what these charges will be as they are out of our control 

We apologise in advance for any inconvenience caused, should you have any questions, please contact us at shop@rouleur.cc

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COVID-19 DELAYS

*Due to the short-term closure of multiple International routes, European destined shipments will be impacted - we will continue to process orders as normal, but please, expect delivery delays.*

International orders can take considerably longer than anticipated to arrive due to the current pandemic, this is beyond our control, for example: delays at customs and local delivery services in your country of residence. Once the order has been shipped from our warehouse we are unable to track your order unless you specifically choose a tracked service, which we highly recommend doing.

UK ORDERS

- Express 24hr Tracked + Signed @ £8.00  Delivered within 1-2 business days via courier

- Economy Delivery @ £5 Delivered within 3-5 business days via Royal Mail.

- Tracked Heavy @ £12.50 within 3-5 business days via Royal Mail

Tracked heavy may apply to orders that surpass our 2kg limit. This may include orders that are subject to free shipping.

Please be aware that Next Day Delivery is NOT guaranteed to the following postcodes and areas – Most of the Scottish Highlands, remote areas, also including Nearly all AB, IV, KW, LA, PA, PH Postcodes, BT, CA18 - CA27, HS1 - HS9, IM, TR21 - TR25, ZE

OVERSEAS ORDERS

- European Tracked Orders @ £12.50  Delivered within 3-7 business days

- European Tracked heavy @ £25.00 Delivered within 3-7 business days

Tracked heavy may apply to orders that surpass our 2kg limit. This may include orders that are subject to free shipping.

CUSTOMS AND INTERNATIONAL IMPORT CHARGES

Please note that import/export duties are applicable on all goods shipped internationally.  This applies to goods shipped to all countries including those in the EU. Taxes and duties are the responsibility of the customer and we are unable to predict the costs of any individual shipment.

Shipments sent outside of the UK are sold exclusive of VAT and may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Any additional charges for customs clearance are payable by you, the customer. We have no control over these charges and are unable to reimburse any costs incurred regardless of the circumstances. For details of Customs charges please consult your own Customs authorities for the latest rates.

SHIPPING FROM OUR PARTNERS

Some of our products ship from our brand partners across the UK and Europe. These items may not arrive with other items ordered and are subject to their own individual returns information. Tracking details can be provided on request. Note that some additional shipping charges may apply. 

PLEASE NOTE: As some of our partners reside within the European Union, taxes may differ from those we describe here. 

PARTNER BRANDS

Isadore | ashmei | Hummingbird | Vadolibero | Met | Limar | Omata

OTHER LANGUAGE EDITIONS OF ROULEUR

Rouleur in Italian language and Volata in Spanish ship from their respective countries. Therefore, these magazines will not arrive with others items in your order. 

OTHER SHIPPING NOTES:

Orders placed after midday (Monday to Friday) will ship the next business day. 

Please note we do not despatch orders on the weekend

All orders are sent via a courier of our choice, and we may change the couriers we use without notice, although the level of service will always be equivalent.  Standard Shipments will be sent via Royal Mail and Express Orders will usually be sent via Royal Mail Tracked 24 or UK Mail.  International orders will be sent via Royal Mail or DHL Express.

Some parcels may incur an additional courier fee.  This maybe due to the size, weight or value of the order.  If your order does incur additional courier fees we will contact you prior to dispatch to arrange to take the additional payment and enquire as to how you wish to proceed with your order

Orders placed after midday on Friday will be shipped on the following Monday. Please Note, All first orders that are going to a separate delivery address, may take longer to process. We advise that all first orders should go to your Billing or Business address!

If you are away from the delivery address our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot or sorting office. The courier has the right to attempt a delivery to a near by neighbour, rather than redelivering the next day.

Rouleur reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.

Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to replace the order to have the item re-shipped. If you require a refund on items returned by the courier this will be done minus the couriers fee.

If a customer inputs any incorrect address details on their order, which causes the parcel to be delivered incorrectly. We will not hold any responsibility for this parcel.ie, the customer will have to try and retrieve the parcel themselves at their cost.

 

PRODUCT DELIVERY ERRORS (UK AND INTERNATIONAL)

Delivery errors must be reported within 1 day of date of delivery. All orders, are checked and double checked before leaving our warehouse. If you are a UK customer and you have not received your order within 7 days of dispatch date, then you must notify us within these 7 days. If you notify us after these 7 days then we will not be responsible for its location, and we may not be able to claim for the parcel if it lost/stolen.

If you have received your parcel in poor condition/damaged or have items missing, you must keep all outer packaging so that the courier can collect the box for their investigation.  Any damaged boxes must be signed for as ‘damaged’ at delivery. Where possible sign with the word ‘damaged + your name’ in the signature box.  You may be asked to send us photos of the damaged packaging and / or product. Photographic evidence helps us ensure the issue is dealt with quickly and efficiently.

Customer Reviews
4.7 Based on 14 Reviews
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Filter Reviews:
PP
03/10/2021
Philip P.
United Kingdom United Kingdom
Hits the spot

Love Rouleur, and this issue is good

AB
12/24/2020
Adam B.
Canada Canada
Covid shipping issues

Took a long time to get my issue which I understand is related to covid issues. The customer support experiance was incredible and the wait was worth it, thanks to your team

NA
12/24/2020
Nicki A.
United Kingdom United Kingdom
New subscribers

Bought this subscription for my cycling mad husband. Would Gove more stars if I could. Helpful, quick to get back and delivery was still quick even in these odd times when post has been very unpredictable. Thank you, you have made my husband very happy. Definitely recommend this to any cycling fanatic. Lovely magazine.

CC
12/19/2020
Chris C.
Ireland Ireland
Another keeper for my collection

Rouleur is literally the only printed publication I buy and it’s an absolute pleasure to find in my doormat when it arrives. Everything oozes classs; the design, stories, photographs and even the ads. It’s the only cycling journal worth buying.

AH
12/17/2020
Ash H.
United Kingdom United Kingdom
My first and definitely not the last

This was my first purchase of rouleur magazine and it certainly won’t be my last! The interviews and photography are fantastic, and the magazine as a whole has a very high end feel to it, you know you’re reading something that has had time and care being put together.

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